How to Enable, Disable Remote Assistance on Windows 10

Best Methods to Enable or Disable Remote Assistance on Windows 10

Brief: This beginner’s (short) tutorial shows you How to Enable, Disable Remote Assistance on Windows 10

In today’s day and age, most of us are familiar with one of the useful Windows feature known as Remote Assistance. It’s widely used by almost all windows users (7/8/10)

Remote Assistance on Windows allows other people to temporarily take control over your pc remotely.

Only with your (administrator) permission, your friend, or a technician can use your computer with full access to your pc using his own mouse and keyboard to perform actions and to show you how to fix a problem – or fix it themselves.

Today, in this short tutorial,

I’ll show you the action steps to enable or disable Remote Assistance on Windows 10 (These steps also works on Windows 8 as well)

Before we get started, make sure you are signed in as an administrator, so that you can enable or disable remote assistance on your windows.

First, I’ll show you 2 Methods to Enable Remote Assistance and then I’ll show the easiest method to Disable Remote Assistance.


2 Methods to Enable Remote Assistance on Windows 10

There are two methods by which you can Enable Remote Assistance on Windows. Both methods are quite easy, but the first one is easiest.

Now, let me show you the action steps you need to take in method 1.

Method 1: Enable Remote Assistance on Windows 10 using Control Panel

In method 1, we’ll use the easiest option available i.e going into the settings through the control panel and do some simple settings to Enable Remote Assistance. So the no.1 step is

  • Open “Control Panel” and search for ‘remote’. The windows will display all the search results.
Search for Remote in Control Panel to Enable Remote Assistance on Windows 10
  • From the results shown, select the first option “Allow remote access to your computer”. It will directly open the Remote tab in System Properties.

  • Now make sure the “Allow Remote Assistance connections to this computer” checkbox is checked, if not then click on it.
Allow Remote Assistance connections to this pc under remote tab
  • Now click Advanced option (refer image above). Here, you can configure certain settings. For instance, you can set limits for the use of remote assistance, choose to allow the computer to be used remotely, set the maximum amount of invitations.

  • Also note, if you clear the “Allow this computer to be controlled remotely” checkbox, the helpers can see your windows screen, but not take full control of your PC, which is not recommended.
Configuring Remote Assistance Settings
  • After you have configured the settings, click on OK and then Apply the settings by clicking on the apply button and then close all the tabs.

Now you are done, but if you find that your Windows Firewall is blocking Remote Assistance, then you need to create a rule so that Windows Firewall allows Remote Assistance. Here’s how you can create a rule.

  • Open “Control Panel” again and this time search for ‘firewall. The windows will display all the search results. Now click on the Windows Firewall option.
Search for Windows Firewall in Control Panel
  • Now, go to the left pane and click “Allow an App or Feature through Windows Firewall.” (The very first option after Control Panel Home)
Windows Firewall Settings to allow Remote Assistance on your Pc
  • After clicking on it, you’ll find a list of devices that are enabled or disabled through your Windows Firewall. When you first enter this tab, you have no control/access to change the settings. Check the font color, it’s light black and also take a look at the bottom, you’ll find options such as Remove, Allow another program, OK, etc are unavailable as well.

  • To make any changes here, you have to click on the “Change Settings”. A popup will appear, click “Allow”/Yes to proceed further.
Windows Firewall - Enable or Disable any windows app or program.
  • Once you have clicked on the “Change Settings” option and given the admin permission, the font color suddenly changes to black and other options also become available.

  • Now, to allow Remove Assistance, check both private and public boxes and then Click OK to apply the settings and now, you can close all the tabs.
Allowing Remote Assistance through Windows Firewall

Woah! That was the easiest method to Enable Remote Assistance on Windows 10. Now, Let me show you the second method as well.

Method 2: Enable Remote Assistance on Windows 10 using Registry Editor

This is an optional method, I recommend you to use the first method as it’s easy and safe.

Direct Changes in Registry Editor sometimes cause errors. So to be on the safe side, use the method no. 1.

Now, you may wonder, why I’m sharing the second method when it’s unsafe, simple, it’s my job 🙂 and also if applied correctly it doesn’t cause any effect to your computer. Now, let’s dive in and take the action steps.

  • First, open “Run” and then type “Regedit” and hit enter. If prompted by user account, then allow (yes) it to access Registry Editor.

  • Now browse to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Remote Assistance
Enabling Remote Assistance in Registry Editor
  • Once you click on “Remote Assistance” a lot of options expand in the right pane. Now, in order to enable Remote Assistance, double-click the DWORD entry fAllowToGetHelp in the right pane, and set its value data to 1. Next, double-click the DWORD entry fAllowFullControl and set its value data to 1, if you want to allow the person offering the assistance to take full control of this PC. Refer to the image below.
Modifying value data in Registry Editor to Enable Remote Assistance
  • After setting the value data to 1, click on OK and now exit the Registry Editor and reboot your pc to apply the changes.

That’s it! Now, you can successfully Enable Remote Assistance in Windows 10 using these 2 methods. I recommend you to use the First method as it’s super easy and safe, but the choice is yours.

Once you have enabled this feature, you can now send remote assistance invitation to someone you need. This feature is very useful, read more about this feature by visiting the below link.

Also Read: How to Send Remote Assistance Invitation on Windows 10

Anyways, now let me show you the quickest method to Disable Remote Assistance.


Disable Remote Assistance on Windows 10

Maybe there are some reasons that you don’t want this cool feature of windows and want to disable it, so here are the action steps you need to Disable Remote Assistance on Windows.

Disable Remote Assistance in Control Panel

It’s quite similar to above-shown Method 1 to Enable Remote Assistance.

In that method, we checked the option “Allow Remote Assistance connections to this computer ” to enable it, now, we’ll do the opposite i.e Uncheck the “Allow Remote Assistance connections to this computer” to disable Remote Assistance. Follow the steps shown below:

  • Open “Control Panel” and search for ‘remote’. The windows will display all the search results.

  • From the displayed results, select the no.1 option “Allow remote access to your computer”. It will directly open the Remote tab in System Properties.

  • Now simply uncheck “Allow Remote Assistance connections to this computer” and then click on Apply and OK.
Disabling Remote Assistance on Windows 10

That’s it. Now, you have successfully Disabled Remote Assistance on your Windows.

I hope, I helped you to successfully enabled or disabled Remote Assistance on Windows. Glad that this was a very simple tutorial for me as well as you.

If you want to take full advantage of remote assistance on windows 10 feature, then you need to send an invitation and connect with other’s pc. Here’s a guide on How to send remote assistance invitation on Windows 10 pc.

If you have any doubts, leave them in the comment box, I’ll try to solve them.

Here, you can check out more useful guides and resources:

Here are a few more…

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