How to Send Remote Assistance Invitation on Windows 10

How to Send Remote Assistance Invitation on Windows 10

Brief: This is a short beginner’s tutorial which shows how to send remote assistance invitation on your Windows 10

Most of us are familiar with one of the useful Microsoft Windows feature known as Remote Assistance. It’s very popular and therefore widely used by almost all Windows users (7/8/10)

In the last tutorial, I showed you the methods to Enable, Disable Remote Assistance on Windows 10, and today, I’ll share with you “How to Send Remote Assistance Invitation” from your windows.

Let’s assume one situation: You were working on some of your important projects in excel, and suddenly your pc slows down its speed and some problems occur. And you need immediate help, right?

You have a friend who has more technical knowledge about windows and you want him to solve this problem so that you can start your work again. But the problem is, he stays miles away & also he can’t come to your home. What now?

Well, this is the time to use a Windows feature called “Remote Assistance” and thankfully today you’ll learn how to send remote assistance invitation from your Windows. That’s Great!

Remote Assistance on Windows allows other people to temporarily take control over your pc remotely. Only with your (administrator) permission, your friend, or a technician can use your computer with full access to your pc using his own mouse and keyboard to perform actions and to show you how to fix a problem – or fix it themselves.

The truth is, a few years back, I was in that (exact) situation and at that time, I didn’t have any clue about this windows feature called “Remote Assistance”. I just shared to relate it 🙂

Anyways, now we know that there’s such a feature and you can get help from anyone you want. For that, you just need to send an invitation to someone you trust. Follow the steps below to do so.

Note: First, you need to Enable Remote Assistance on your Windows 10 in order to send remote assistance invitations. If you want a guide to doing so, then you may read this helpful tutorial which shows you the methods to Enable Remote Assistance on Windows 10.

How to Send Remote Assistance Invitation

  • Press “Windows Key+R” to open the Run box.
  • Type “msra” and hit Enter to proceed further.
Type msra in run box to open windows remote assistance dialog box
  • Now, select the first option i.e “Invite someone you trust to help you”
Windows Remote Assistance - Choose options
  • Once you click on the “Invite someone you trust to help you” it will show you three additional options.
    • “Save this invitation as a file”
    • “Use e-mail to send an invitation”
    • “Use easy connect”
  • You may be able to select “Use e-mail to send an invitation” if your default email client is set up properly. This option will automatically start an email message and add the attachment you need. All you’ll have to do is type in the email address to the person you’re sending it to and send it. I haven’t set up any default email client and therefore the email option is unavailable in my case. In most cases, you’ll have to choose “Save this invitation as a file” and proceed with the next step.
Choose an Invitation option - Select save this invitation as a file
  • Now, click on it and choose a place where you want to save this invitation file. I’ll save this invitation file on my desktop for quick access. You can rename the invitation file and then click on the Save button.
Saving the invitation file to desktop
  • Once you click save, a new window will open with a password. Keep this window open, otherwise, the session will end.
Invitation file password for helper

Note: You’ll get your own password. Don’t use the password shown in the image above.

  • You can see the password provided by Windows Remote Assistance. Also, note what’s written at the bottom, “Waiting for Incoming connection…” which means this dialog box needs to be kept open until someone connects your pc using the password.
  • Now, immediately compose a new email message using whatever email service you prefer and provide the password you were provided and attach the invitation file to the message. Send it off to the person you want to connect to your computer with.

That’s it, we have successfully sent an invitation. Now, let me show you what your friend needs to do in order to connect with your computer.

Connect to a computer using Invitation file & password

After you have sent a mail to your friend, ask him to open the mail, download the invitation file to his computer and then follow these steps:

  • Press “Windows Key+R” to open the Run box.
  • Type “msra” and hit Enter to proceed further.
  • Now, select “Help someone who has invited you”
  • Select “Use an invitation file”
Choose a way to connect, Use an invitation file
  • Now, locate the invitation file that he downloaded through your mail. Select the invitation file and click open.
Locating an invitation file to proceed further
  • Now, a dialog box will appear and it will ask you to type the password. Here, he has to provide the password that you mailed him.
Enter password and click ok to connect to other computer
  • Enter the password, then click “OK” and now, you are connected and can control the desktop using Remote Assistance.

Woah! That’s was quite amazing and a quick tutorial, isn’t it? Just follow the above steps and you’ll be able to connect with your friend. Note: These settings also works in Windows 7 and Windows 8. Bookmark this post in case you forgot how to send remote assistance invitation. Now, let me answer some of the faq’s related to this topic.

Remote Assistance FAQ’s

How do I help my friend using Remote Assistance?

Firstly, both of you need to Enable Remote Assistance on your Windows, then you need to ask your friend to send you an invitation, after you recieve the invitation file along with password, you need to follow these steps to connect and help your friend:
a) Press “Windows Key+R” to open the Run box & Type “msra” and hit Enter to proceed further. Now, select “Help someone who has invited you” & then Select “Use an invitation file”.
b) Locate the invitation file, select the invitation file and click open. Now, in the dialog box type the password and now you are connected to your friend by which you can help him out easily!

What is difference between Remote desktop and Remote Assistance?

It’s quite simple. Remote Desktop Connections allows you to take full control (just like an administrative) of remote computer while Windows Remote Assistance allows you to give partial control to your own computer to a technician or your friend inorder to get help. Both these terms are little similar but have different functionality & features.

How do I turn off Remote Assistance in Windows 10?

If you want to Disable Remote Assistance in Windows 10, you need to follow these steps:
a) Open “Control Panel” and search for ‘remote’. Select the no.1 option “Allow remote access to your computer”. It will directly open the Remote tab in System Properties.
b) Simply uncheck “Allow Remote Assistance connections to this computer” and then click on Apply and OK. This way you can easily Disable Remote Assistance.

I hope, you understood the whole process, if not then this 4-years-old youtube video which has more than 56K views, may help you to understand “how to send remote assistance invitation”. Check out this short video attached here.

Now, Go ahead and apply the action steps in order to send remote assistance invitation. If you stuck anywhere then remember me. Leave your query in the comment box and I’ll try to solve it.

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