How to Send Remote Assistance Invitation on Windows 10

Brief: This is an easy and step-by-step tutorial that shows how to send remote assistance invitation on your Windows

How to Send Remote Assistance Invitation on Windows 10

Most of us are familiar with one of the useful Microsoft Windows feature known as Remote Assistance. It’s very popular and therefore widely used by almost all Windows users (7/8/10)

In the last tutorial, I showed you the methods to Enable, Disable Remote Assistance on Windows 10, and today, I’ll share with you “How to Send Remote Assistance Invitation” from your windows.

Queries Solved in this Tutorial:

  • How to Send Remote Assistance Invitation in Windows 10?
  • How to Remotely Troubleshoot Friend’s PC?
  • How to Connect to Friend’s PC using Invitation File?
  • Difference between Remote Desktop and Remote Assistance?
  • And a few more related queries…

Please Note: This tutorial can also work for people searching for how to send remote assistance invitation in Windows 7, Windows 8.

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Let’s assume one situation: You were working on some of your important projects in excel, and suddenly your pc slows down its speed and some problems occur.

And you need immediate help, right?

You have a friend who has more technical knowledge about windows and you want him to solve this problem so that you can start your work again.

But the problem is, he stays miles away & also he can’t come to your home. What now?

Well, this is the time to use a Windows feature called “Remote Assistance” and thankfully today you’ll learn how to send remote assistance invitation from your Windows. Great!

Now, Let me share more on this topic…


Super Simple Explanation of Remote Assistance

Remote Assistance on Windows allows other people to temporarily take control over your pc remotely.

Only with your (administrator) permission, your friend, or a technician can use your computer with full access to your pc using his own mouse and keyboard to perform actions and to show you how to fix a problem or else fix it themselves.

The truth is, a few years back, I was in that (exact) situation and at that time, I didn’t have any clue about this windows feature called “Remote Assistance”. I just shared to relate it 🙂

Anyways, now we know that there’s such a feature and you can get help from anyone you want. So let’s take benefit of this feature & send him a remote invitation.

Follow the steps below to do so…

Note: First, you need to Enable Remote Assistance on your Windows 10 in order to send remote assistance invitations to anyone.

If you want a guide to doing so, then you may read this helpful tutorial that explains the easy methods to Enable Remote Assistance on Windows 10.


How to Send Remote Assistance Invitation in Windows 10 (Easily)

Here are 3 easy steps to send remote assistance Invitation

  1. First, check whether the remote assistance feature is enabled or disabled. If Disabled, you need to enable it.
  2. Use Windows Remote Assistance feature to get Invitation file and Password
  3. Email the Invitation file along with the password and ask your friend to connect remotely with your pc using the same invitation file and the password. That’s it.

Here’s the complete step by step guide to do so…

  • Press “Windows Key+R” to open the Run box.
  • Type “msra” and hit Enter to proceed further.
Type msra in run box to open windows remote assistance dialog box
  • Now, select the first option i.e “Invite someone you trust to help you”
Windows Remote Assistance - Choose options
  • Once you click on the “Invite someone you trust to help you” it will show you three additional options.
    • Save this invitation as a file
    • Use e-mail to send an invitation
    • Use easy connect

  • You may be able to select “Use e-mail to send an invitation” if your default email client is set up properly. This option will automatically start an email message and add the attachment you need.

All you’ll have to do is type in the email address to the person you’re sending it to and send it. I haven’t set up any default email client and therefore the email option is unavailable in my case.

  • In most cases, you’ll have this “Save this invitation as a file” option, simply select it and proceed with the next step.
Choose an Invitation option - Select save this invitation as a file
  • Once you click on the option it will ask you to choose a place where you want to save this invitation file. I’ll save this invitation file on my desktop for quick access. You can also rename the invitation file. Once done, click on the Save button.
Saving the invitation file to desktop
  • Once you click save, a new window will open with a password. It’s an Invitation password. Do remember that you need to keep this window open, otherwise, the session will end.
Invitation file password for helper

Note: You’ll get your own password. So please don’t use the password shown in the image above. It’s just for demo purpose 😜

  • You can see the password provided by Windows Remote Assistance. Also, note what’s written at the bottom, “Waiting for Incoming connection…” which simply means this dialog box needs to be kept open until someone connects your pc using the password.

  • All you need to do is immediately compose a new email message using whatever email service you prefer and provide the password and attach the invitation file to the message. Send it to the person you want to connect to your computer with.

That’s it, we have successfully sent a remote assistant invitation. Wasn’t that easy? 😉

Now, let me show you what your friend needs to do in order to connect with your computer.


The Last Step: Connect to a computer using Invitation file & password

After you have sent a mail to your friend, ask him to open the mail, download the invitation file to his computer and then follow these steps:

  • Press “Windows Key+R” to open the Run box.
  • Type “msra” and hit Enter to proceed further.
  • Now, select “Help someone who has invited you”
  • Select “Use an invitation file”
Choose a way to connect, Use an invitation file
  • Now, locate the invitation file that he (should have) downloaded through your mail. Select the invitation file and click open.
Locating an invitation file to proceed further
  • Now, a dialog box will appear and it will ask you to type the password. Here, he has to provide the password that you mailed him.
Enter password and click ok to connect to other computer
  • Enter the password, then click “OK”. Now you guys are connected and he can easily control your desktop using this Remote Assistance feature.

Woah! That’s was quite amazing and a quick tutorial, isn’t it? Just follow the above steps and you’ll be able to connect with your friend.

Note: These settings also works in Windows 7 and Windows 8.

A Request: Bookmark this post or else copy the link of this post and mail to your friend and ask him to follow the last step in order to connect with you using your invitation file & password.

Now, let me answer some of the faq’s related to this topic…


Remote Assistance FAQ’s

How do I help my friend using Remote Assistance?

Firstly, both of you need to Enable Remote Assistance on your Windows.

Then you need to ask your friend to send you an invitation, after you recieve the invitation file along with password, you need to follow these steps to connect and help your friend:

a) Press “Windows Key+R” to open the Run box & Type “msra” and hit Enter to proceed further. Now, select “Help someone who has invited you” & then Select “Use an invitation file”.

b) Locate the invitation file, select the invitation file and click open. Now, in the dialog box type the password and now you are connected to your friend by which you can help him out easily!

Detailed guide is provided in this article, you can refer to it.

What is difference between Remote desktop and Remote Assistance?

It’s quite simple. Remote Desktop Connections allows you to take full control (just like an administrative) of remote computer while Windows Remote Assistance allows you to give partial control to your own computer to a technician or your friend inorder to get help.

Both these terms are little similar but have different functionality & features.

How do I turn off Remote Assistance in Windows 10?

If you want to Disable Remote Assistance in Windows 10, you need to follow these steps:

a) Open “Control Panel” and search for ‘remote’. Select the no.1 option “Allow remote access to your computer”. It will directly open the Remote tab in System Properties.

b) Simply uncheck “Allow Remote Assistance connections to this computer” and then click on Apply and OK. This way you can easily Disable Remote Assistance.
You can refer this guide.

I hope, you understood the whole process, if not then this 4-years-old youtube video which has more than 56K views, may help you to understand “How to Easily Send Remote assistance invitation”

Check out this short video attached here…


Remote Assistance Tutorial Video

Final Words

Ever heard about this feature or ever sent a remote assistance invitation to anyone before? If yes, let me know.

If not, then go ahead and apply the above shown easy action steps in order to send remote assistance invitation.

If you stuck anywhere then remember Kevin. (By the way, it’s me 😉)

Just leave your query in the comments section and I’ll try my best to help you.

Here, you can check out more useful guides and how-to tutorials…

Here are a few more…

If this “How to send remote assistance invitation” tutorial helped, then do give it a sweet share on your social profiles and let others know about this feature and how they can easily connect their pc with others. Thanks!

This Post Has 2 Comments

  1. It’s diffіcult to find experienced people in this рarticular topic, but you
    seem like you know what you’re talking about! Thanks

    1. Thanks! You appreciated me that means this tutorial helped you, right?
      I know that 😉

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